Australia sues Amazon for making allegedly unfair contracts with subscribers
Australia's consumer watchdog has sued Amazon, claiming the tech giant introduced adverts in Prime Video using allegedly unfair contract terms. The Australian Competition and Consumer Commission (ACCC) said Amazon had broken consumer protection law by making the unfair contracts with over a million annual subscribers between November 2023 and August 2025. "Consumers who wanted to avoid ads were left with no choice but to pay more to maintain the service they'd initially signed up for", ACCC chair Gina Cass-Gottlieb said. A spokeswoman for Amazon told the BBC the company is "reviewing the case filed by the ACCC in detail." "We have cooperated with the ACCC throughout its investigation and remain focused on providing the best experience for our Australian customers", the she added. For more than a decade, Prime Video was a commercial-free streaming offering that was included as part of Amazon's popular Prime subscription, which is sold as an up...